Privacy Policy

Effective Date: May 19, 2026

Welcome to Creations By Vik’Zen ("we," "our," or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, creationsbyvikzen.com (the "Site"), or purchase our products, including our customized laser-engraved items and Palo Santo wellness line.

Please read this policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you. This includes:

• Personal Identifiers: Name, billing address, shipping address, email address, and phone number, which you provide when making a purchase, creating an account, or contacting us.
• Commercial Information: Records of products purchased, obtained, or considered, and payment histories.
• Payment Data: Financial information required to process your payments, such as credit card details. (Note: All payments are processed securely through third-party processors like Stripe or PayPal; we do not store your full payment card details on our servers).
• Device and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits, collected automatically via cookies and tracking technologies.

2. How We Use Your Information

We use the information we collect for various business and commercial purposes, including to:

• Fulfill, process, and ship your orders for customized products and wellness items.
• Communicate with you regarding order updates, customer service inquiries, and promotional offers.
• Optimize and improve your experience on our Site.
• Administer promotions, surveys, or contests.
• Comply with applicable legal obligations, industry standards, and our internal policies.

3. How We Share Your Information

• E-commerce and Hosting Platforms: Services like GoDaddy that host our Site and facilitate our digital storefront.
• Payment Processors: To securely process your transactions.
• Shipping and Logistics Partners: Courier and postal services (e.g., USPS, UPS, FedEx) to deliver your physical orders.
• Marketing and Analytics Partners: To analyze web traffic and deliver relevant announcements or product updates, provided you have opted in to receive them.
• Legal Compliance: We may disclose information if required by law, subpoena, or if we believe such action is necessary to protect our rights, your safety, or the safety of others.

4. Cookies and Tracking Technologies

5. Your Rights and Choices

• Access and Correction: The right to request access to the personal data we hold about you or request that we correct inaccuracies.
• Deletion: The right to request that we delete your personal information, subject to certain legal exceptions (such as maintaining tax records or fulfilling an active order).
• Opt-Out: You can opt-out of receiving promotional emails from us at any time by clicking the "unsubscribe" link at the bottom of our emails.

To exercise any of these rights, please contact us using the details provided below.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no transmission of data over the internet can be guaranteed 100% secure.

7. Children's Privacy

Our Site and products are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it immediately.

8. Changes to This Privacy Policy

9. Contact Us

Creations By Vik’Zen Email: Juvy@creationsbyvikzen.com

Website: creationsbyvikzen.com